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Dr. Tony Alessandra Interviews Shep Hyken on Moments of Magic - Shep Hyken

By Shep Hyken

Release Date: 2025-08-22

Genre: Business & Personal Finance

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Dr. Tony Alessandra Interviews Shep Hyke Shep Hyken
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Dr. Tony Alessandra Interviews Shep Hyken on Moments of Magic.

Shep Hyken believes that if you just work to satisfy customers, you are just average and in danger of losing your customers. Shep discusses the importance of speed in customer service; it's the difference between good service and incredibly great service. Consistency of your customer service effort is crucial to creating moments of magic for your customers.

Dr. Tony Alessandra Interviews Shep Hyken on Moments of Magic - Shep Hyken

By Shep Hyken

Release Date: 2025-08-22

Genre: Business & Personal Finance

(0 ratings)
Play Full Download
Dr. Tony Alessandra Interviews Shep Hyken on Moments of Magic.

Shep Hyken believes that if you just work to satisfy customers, you are just average and in danger of losing your customers. Shep discusses the importance of speed in customer service; it's the difference between good service and incredibly great service. Consistency of your customer service effort is crucial to creating moments of magic for your customers.

More by Shep Hyken

Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet (Unabridged)

Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone (Unabridged)

The Cult of the Customer : Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

I'll Be Back: How To Get Customers To Come Back Again & Again

The Convenience Revolution : How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty

Be a Star with Your Customers and Keep Them Forever: Moments of Magic®

Dr. Tony Alessandra Interviews Shep Hyken on Moments of Magic

Creating the Loyalty Mindset: Moments of Magic

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